Terms of Service

1. Agreement to Terms

These Terms of Service constitute a legally binding agreement between you and VSM Haulerz Inc regarding your use of our website and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our services.

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website. Your continued use of our services after such changes constitutes your acceptance of the modified Terms.

2. Description of Services

VSM Haulerz Inc provides professional computer systems design and technical consulting services, including but not limited to:

• Computer integrated systems design and architecture
• Technical consulting and advisory services
• Cloud solutions and migration services
• Custom software development
• Cybersecurity services
• Data analytics and business intelligence
• System integration and implementation

The specific scope, deliverables, and terms of each engagement will be defined in a separate service agreement or statement of work.

3. User Obligations

When using our services, you agree to:

• Provide accurate, current, and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized use of your account
• Comply with all applicable laws and regulations
• Not use our services for any unlawful or prohibited purpose
• Not interfere with or disrupt our services or servers
• Not attempt to gain unauthorized access to our systems
• Respect intellectual property rights

4. Service Agreements and Contracts

Professional services provided by VSM Haulerz Inc are governed by separate service agreements or statements of work that will specify:

• Scope of work and deliverables
• Project timelines and milestones
• Fees and payment terms
• Acceptance criteria
• Confidentiality obligations
• Intellectual property rights
• Warranties and limitations of liability

In the event of any conflict between these Terms and a separate service agreement, the service agreement shall prevail.

5. Fees and Payment

Fees for our services will be specified in the applicable service agreement. Unless otherwise stated:

• All fees are quoted in US dollars or Canadian dollars as specified
• Payment is due within 30 days of invoice date unless otherwise agreed
• Late payments may incur interest charges at the rate of 1.5% per month
• We reserve the right to suspend services for non-payment
• All fees are non-refundable unless otherwise specified

6. Intellectual Property Rights

6.1 Our Intellectual Property

All content, materials, and intellectual property on our website and in our services, including but not limited to text, graphics, logos, software, and methodologies, are owned by or licensed to VSM Haulerz Inc and are protected by copyright, trademark, and other intellectual property laws.

6.2 Client Intellectual Property

You retain all rights to your pre-existing intellectual property. By engaging our services, you grant us a limited license to use your intellectual property solely for the purpose of providing the agreed services.

6.3 Work Product

Ownership of work product created during an engagement will be specified in the applicable service agreement. Typically, upon full payment, you will receive ownership of custom deliverables, while we retain ownership of our pre-existing tools, methodologies, and general knowledge.

7. Confidentiality

We understand the sensitive nature of business information and commit to maintaining confidentiality of all proprietary information shared during our engagement. Both parties agree to:

• Protect confidential information from unauthorized disclosure
• Use confidential information only for the purposes of the engagement
• Return or destroy confidential information upon request
• Implement reasonable security measures to protect confidential data

Specific confidentiality terms will be detailed in a separate Non-Disclosure Agreement or service agreement.

8. Warranties and Disclaimers

We warrant that our services will be performed in a professional and workmanlike manner consistent with industry standards. However:

• Our services are provided on an as-is basis
• We do not guarantee specific results or outcomes
• We make no warranties regarding uninterrupted or error-free service
• We disclaim all implied warranties to the extent permitted by law
• Technology solutions may have inherent limitations and risks

9. Limitation of Liability

To the maximum extent permitted by law:

• Our total liability shall not exceed the fees paid for the specific service giving rise to the claim
• We shall not be liable for indirect, incidental, consequential, or punitive damages
• We shall not be liable for loss of profits, data, or business opportunities
• These limitations apply regardless of the legal theory of liability

Some jurisdictions do not allow certain limitations of liability, so these limitations may not apply to you.

10. Indemnification

You agree to indemnify, defend, and hold harmless VSM Haulerz Inc, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any third-party rights
• Your negligence or willful misconduct

11. Term and Termination

These Terms remain in effect while you use our services. Either party may terminate a service engagement as specified in the applicable service agreement. Upon termination:

• You must pay for all services rendered up to the termination date
• We will return or destroy your confidential information as requested
• Provisions that by their nature should survive will continue in effect
• Neither party shall be liable for damages resulting from proper termination

12. Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, or technical failures.

13. Dispute Resolution

13.1 Negotiation

In the event of any dispute, the parties agree to first attempt to resolve the matter through good faith negotiation.

13.2 Mediation

If negotiation fails, the parties agree to attempt mediation before pursuing litigation or arbitration.

13.3 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

13.4 Jurisdiction

Any legal action or proceeding relating to these Terms shall be brought exclusively in the courts located in London, Ontario, Canada.

14. General Provisions

14.1 Entire Agreement

These Terms, together with any applicable service agreements, constitute the entire agreement between you and VSM Haulerz Inc regarding the subject matter herein.

14.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

14.3 Waiver

No waiver of any term or condition shall be deemed a further or continuing waiver of such term or any other term.

14.4 Assignment

You may not assign these Terms without our prior written consent. We may assign these Terms to any affiliate or successor entity.

14.5 Independent Contractors

The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, or employment relationship.

15. Privacy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your information.

16. Contact for Legal Notices

All legal notices and communications regarding these Terms should be sent to:

VSM Haulerz Inc
Legal Department
1132 Adelaide Street N, Suite 703
London, ON N5Y 2N8
Canada
Email: contact@vsmhaulerz.hair